1) We strive to gain a better understanding of customer needs and provide products and services that earn customer trust and satisfaction.
2) We respect and comply with laws, regulations and other requirements, and practice fair corporate activities.
3) We set quality targets, review progress and revise them regularly.
4) We promote continuous improvements in order to continue effective and appropriate management systems.
Regarding the addresses and other key data entered by customers in inquiries, we pledge not to allow this data to leak or to distribute unwanted direct mail or other correspondence.
In principle we will not disclose customers’ personal information outside of our company without the individual’s consent. However, in the event that we receive a request for appropriate procedures as determined by law, or the need arises to protect our rights or property, we may use the minimum amount of information required for such purposes.
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